Stakeholder Management Masterclass

Regular price $47.00

When customer satisfaction scores on a project were 4 out of 10 and I turned them round to 9/10 that wasn’t magic. It wasn’t luck, or moving difficult people off the team so I could deal with the easier ones.

That success happened on purpose. It happened because I knew that stakeholder management needed a shake up. I knew how to play to my strengths and build successful relationships with the people who could help me get the project done. I worked with my team to improve what internal customers thought of our project. I improved how I communicated, broke down silos and focused on how we created connections with those affected by our project.

And that focus on stakeholder engagement worked.

But when you don’t have the approaches and techniques to build successful stakeholder relationships:

  • You’re stressed out by having to deal with conflicting priorities
  • Your projects take longer because no one will commit to anything
  • You’re blindsided by changes because no one told you they were coming
  • And in the end stakeholders are not happy with the results.

The good news is that you can develop all of those skills. When you are a Stakeholder Master you have the confidence to engage with project stakeholders. You gain authority and credibility. Your colleagues and stakeholders listen to you. People start to tell you things that affect your project without assuming you’ll find it out from somewhere else or don’t need to know. You have a clear engagement plan. And everything on the project starts coming together.

You can create great working relationships with stakeholders without it taking all your time!

In 2017 I ran a live online course. It was a huge success, but, if I'm honest, priced outside of most people's range. Today I want to offer the same material, but in an affordable way. This is the same online course but without the 'live' element. In the course videos you might hear me refer to the students, and their particular issues, but there is NO live interaction as part of this course. You get access to the same material, and the benefit of listening to course Q&As. There is a ton of valuable stuff in here.

Session 1: Beyond The Stakeholder Register
  • What engagement is
  • Understanding who you are engaging
  • Understanding what you are engaging them in
  • Engagement techniques
  • How to tell if it is working

Session 2: How To Compete For Your Stakeholders' Time

  • Setting expectations
  • Dealing with lack of availability
  • Helping stakeholders stay organised
  • Managing stakeholder risk

Session 3: Gaining Authority and Getting Support

  • How to get taken seriously
  • Succeeding in your organisation's culture
  • Managing up
  • Building your profile
  • Your exit strategy

Session 4: Managing Conflict

  • Causes of conflict
  • Managing conflicting priorities
  • Conflict handling preferences and tips
  • Building credibility

Bonus Video 1: Overcoming Imposter Syndrome
Gain more confidence at work by identifying and eliminating the negative self-talk that manifests itself as Imposter Syndrome.

Bonus Video 2: How Being Customer-Centric Improves Project Success
Learn simple techniques for engaging with stakeholders on a regular basis, focusing on providing great customer service.

Bonus Video 3: Networking for Professional Development
Networking strategies that work! Tips for building a strong network within your workplace so that you always know who to approach when you hit a project issue.

There are additional templates and resources available inside the course members site.

The course includes:

  •  Approximately 4-hours of video training + bonus video training
  • Downloadable 'quick start' templates and resources
  • The Stakeholder Template Kit. If you buy this course, you won't need to buy the Stakeholder Template Kit as well.


The small print

I provide no guarantees that your stakeholders will suddenly love your project and engage with you. Buying the course does not guarantee results: doing the work will certainly help but I make no promises as to the results you will get in your personal situation.

You buy a single-user licence: in other words, please don't share the course materials.

We're a UK company and are governed by UK law.

Download the full Terms and Conditions here.

All the ebooks, templates, checklists and bundles are digital files.

I'm unable to provide technical help, due to the variation between different IT systems.

Training courses are provided via the Teachery platform. You will get an email with your login details. If you do not receive them, please get in touch and let me know - I will make sure you have access to the course materials.

Here are some instructions that may help you access the ebook and template files if you are having trouble.

Are you trying to download on a mobile device like a phone or iPad? Most mobile devices will not let you open a .zip file, or download via a link. Please try to access the files via a desktop/laptop computer.

How to unzip a .zip file:
Zip files are compressed files, so they take up less space when they are being saved and transfered. In order to access the templates inside, you need to unzip the file.
On a laptop or desktop computer:
  • Save the file to your computer.
  • Right click
  • Choose 'Extract all'
  • Select a destination for your files (Browse to where you want them to be saved)
  • Click Extract
  • Navigate to where you saved the files to open them.

If you want to access the files on your mobile device, you can add them to iCloud or Dropbox so they are shared across your devices.

How to read a PDF file:

Your computer may already have Adobe Reader installed on it (most do). On an iPad, you can open a PDF file in iBooks.

If you don't have software on your device that can read a PDF file, pleaase install one. Adobe Reader is the most common software (it's free).

Download it here.

How to find your files:

This has happened to me multiple times: I download something and then can't find it on my computer! Check the Downloads folder (under My Computer). Or use Explorer to search for the name of the file you just downloaded. Sometimes you can also see the file in your browser download history.

Read the terms and licensing related to how you can use the templates and files.